Simplifying cross-border remittance payments: A guide for efficient transactions

May 29, 2023 |
By - Priyanka Agrawal
3 minutes read
3 minutes read
By - Priyanka Agrawal

Be it overseas workers, globe-trotters or expatriates, every cohort relies on cross-border remittances to either send money back home or receive funds from their family. But understanding the intricacies of cross-border remittance payments is essential for both individuals and institutions undertaking international monetary transactions.

In this blog, we will explore the fundamentals of cross-border remittance payments and learn how we can streamline such transactions.


Defining cross-border remittance payments

Cross-border remittance payments refer to the transfer of money from one nation to another. It involves moving funds across international borders to individuals, businesses, or financial institutions. The nature of these payments could be personal, commercial, or even charitable.

Typically, the process involves currency exchange while adhering to specific regulations and guidelines in force within both the sending and receiving countries. These include AML (anti-money laundering) and KYC (know-your-customer) requirements.


Comprehending the challenges

Cross-border payments can be complex and come with their fair share of overt and covert challenges. Before undertaking any cross-border transaction, understanding the transaction costs and associated fees is imperative. Different service providers and financial entities could levy varying fees, exchange rate mark-ups and hidden or additional charges.

Therefore, it is important to do some research and compare rates of different service providers to choose the most cost-effective option as per your specific requirements.


Some common challenges one could encounter include:

a) High transaction costs: Traditional means of sending remittances often have hefty fees and hidden charges, lowering the overall value of the transferred amount.

b) Lengthy processing times: The transfer process itself can be time-consuming, with the funds taking days or sometimes, even weeks to reach the intended recipient. For time-bound needs, this can be an unfortunate situation.

c) Currency exchange rates: Fluctuating exchange rates could impact the final sum received, resulting in financial losses for the sender or receiver.

d) Regulatory compliance: Governments across the world, enforce strict regulations to combat money laundering and ensure the legitimacy of cross-border transactions. Adhering to these regulations is mandatory but can also add complexity to the entire process.
It becomes critical to remain updated about the regulatory compliance obligations in both the sender and recipient nations. One must ascertain that accurate and up-to-date information is given when making a remittance transaction to avoid potential compliance issues or unwanted delays.


Choosing the right remittance provider

To optimise your cross-border remittance payments, selecting the right remittance provider is key. Besides a proven track record, consider the following factors when making that decision:

1) Customer support: Reliable customer support can help simplify the otherwise complex process of cross-border transfers. TerraPay offers such customer support 24/7, every day of the year through accessible and responsive channels enabling customers to address any concerns or issues arising during the remittance process.

2) Speed and efficiency: Often, recipients may need funds urgently due to personal or professional exigencies. TerraPay ensures quick processing times, enabling swift transfers to the recipient. 97% of the transactions we deliver are in under a minute.

3) Security and reliability: Considering the increasing cases of cybercrime, people transferring funds abroad may have some apprehensions about the safety of this process. TerraPay provides robust security measures to safeguard customer funds during the transfer process with its 27 licenses and regulatory approvals.

4) Exchange rates and fees: Customers transferring funds are usually reluctant to pay high exchange rates or deal with opaque practices. Appreciating their apprehensions, TerraPay offers exchange rates that are not too hard on their wallets along with a fee structure that comes without hidden charges.

Fortunately, advances in financial technology (fintech) have revolutionised the remittance industry, offering innovative solutions for cross-border transactions. For example, mobile payment apps provide convenient and user-friendly platforms for transferring money across borders along with low fees and competitive exchange rates. Consequently, these fintech solutions address the multitude of challenges typically faced by users.

In conclusion, cross-border remittances are an integral part of the modern interconnected world. By understanding the varied challenges, choosing the right remittance provider, embracing new and emerging technological solutions, and complying with specific regulations, businesses and indviduals can simplify the process and ensure efficient and secure transactions.